Archive for the 'Entertainment' Category

Try to see it my way.

John_ScofieldAs a writer who came of age during Beatlemania, I was wary of musical video games. It seemed to me that the plastic guitar-like shells resembling Fender Strats sold with these games mocked the dedication it takes to master the real thing. Games don’t encourage learning chords or intricate finger picking. I remained skeptical.

Then came 09.09.09, the release of Beatles Rock Band. The Beatles and Beatles heirs who agreed to allow the music to be used predicted the game would introduce Beatles music to an entire new generation. Time will tell how effective this will be, but here’s what I do know.

On a recent trip to Liverpool, two days before the Beatles Rock Band release, I witnessed young gamers demo-ing the game on stage during a festival of Beatles tribute bands. The players were quite enthusiastic as they played “Day Tripper.” In their minds, they were reliving a ’60s Beatle’s show.

Watching these young performers, I had a flashback to playing my saxophone along with 45 rpm records in my bedroom in the ‘60s. Today, when guitar-playing young people get tablature instantly on their laptops, or learn Jimmy Page’s “Stairway to Heaven” solo by printing out the notes from music websites, the appeal of these music games hit me.

A music game isn’t sophisticated enough to replace the real deal of studying and mastering an instrument, but it does uniquely encourage music appreciation. These games move an entire new demographic closer to the music—and isn’t that the important thing?

Letterman’s lessons in crisis communications

Bruce HetrickLet’s set aside, for a moment, David Letterman’s sexual trespasses. Let’s focus, instead, on his public relations strategy.

Having advised and counseled many clients and their attorneys facing crises, I’ve watched Letterman do what too many individuals and organizations are too frightened to do: Go public first with bad news. Too often, folks facing crises hope and pray the news won’t get out; or opt not to comment because of litigation; or choose to respond in arrears with excuses and evasions.

But Letterman played offense. Here are some pages from Hetrick’s media training playbook well executed by Letterman this week and last.

Get bad news out fast for a quick story death. No, the Letterman story’s not gone. But it’s fading faster than it would have had it been unearthed by blogs, tabloids and prosecutors, then played out in the courts.

Control the first story. Because it’s used as a reference point for all the coverage that follows, whoever controls the first story often wins. By going first, Letterman controlled the message, the medium, the timing, the setting and the “I’m the victim” positioning.

Be honest. Letterman admitted wrongdoing, painful as that proved for him, his wife and his staff. Those who duck and weave lose even more credibility as the story drags on.

Say you’re sorry. Until and unless you do, no one hears anything else you have to say.

Now it’s your turn. Did Letterman turn lemons into lemonade with good PR? Or will he ultimately be crushed despite some short-term spin?