Archive for October, 2008 Page 2 of 2



A lesson from Newman’s own camp

Paul Newman’s recent death triggered a nostalgia trip. Twenty years ago, my Connecticut colleagues and I were asked to create the first-ever fundraising brochure for Newman’s Hole in the Wall Gang Camp. I drew the copywriting honors—and it was, indeed, an honor.

Newman’s camp, which serves children with cancer and other serious illnesses and conditions, is the spittin’ image of an Old West town. During my first visit, I chuckled when my guide told me the medical facilities were tucked inside the O.K. Corral “because it’s okay to go there.”

But what most enlightened me were the camp’s meaningful camp fires. My guide said that one night during the campers’ experience, they’d each be given a marker and sheet of paper. Each camper would write down his or her greatest fear: dying, chemotherapy, transfusions, losing family or friends, etc. Then they’d wad them up and throw them in the flames.

Two decades later, we’ve lost the camp’s generous founder to the disease he helped fight. But we’ve not lost an important lesson on addressing fear.

By all accounts, we’re facing recession or even depression. Some face foreclosure, bankruptcy, unemployment, the dissipation of retirement funds, and illnesses without health insurance. It’s serious stuff to send up in flames. But as Hole in the Wall Gang campers will tell you, you gotta start somewhere.

What’s your greatest fear and how can you begin to unload it?

Office space

I’ve worked in office spaces with doors; no doors; full, half and curved walls; natural light; hardly any; classic cubes; historic buildings; high-rises; places that were spacious and places that were crowded.

Being in those different spaces has taught me that it’s not the space that impacts the work; it’s how we behave in it. And working in an open office environment is one of the most challenging.

The ability to simply turn in my chair to share ideas, joke with a colleague, pass information quickly, observe creativity in progress, overhear news, mentor a colleague or otherwise reach out and communicate with any colleague any time are all amazing benefits of being in the open. They make the work I do fun and memorable. But sometimes, colleagues doing all these amazing things drive me crazy. I’m easily distracted by the buzz and flow of people and have to put on headphones to concentrate.

Good architecture, design and space planning aside, a space only works as well as the people in it. Do they demonstrate respect and common sense? We all want to listen and learn from each other, but it’s important to be mindful of your surroundings when you’re sharing an open space. One day, I welcome the free flow; the next, I want everyone to pipe down.

Is that too much to ask?